Effective date: 11.12.2022
Last modified: 11.12.2022
Please carefully read this Privacy Policy ("Policy"), which governs how NEURALAB TECH SOLUTIONS CO, a company incorporated in accordance with the laws of Dubai, UAE with registration number 740136, license number 979464, at the office №1, the Tower A, The Opus tower by Omniyat, Business Bay, Dubai, UAE ("Company", "we"), collects, and processes personal data of its website.
The following basic terms and definitions are to be used in this Policy:
The data controller of this Website is NEURALAB TECH SOLUTIONS CO, a company incorporated in accordance with the laws of Dubai, UAE with registration number 740136, license number 979464, at the office N1, the Tower A, The Opus tower by Omniyat, Business Bay, Dubai, UAE.
Contact details: privacy@neuralab.com
This Policy defines the Personal Data, explains how Personal Data is collected, used, processed, and shared. Policy shall come into effect once accepted by the Personal Data subject.
In the event you disagree with any provision of this Policy or would not like your Personal Data to be processed, you should cease using the Website immediately
We process your personal data under the following legal bases:
According to this legal basis we may, for example, communicate with you regarding your request. You have the right to withdraw your consent by reaching out to us via the contact details indicated in this Policy.
We rely on legitimate interests in order to communicate with you regarding your request, for example in order to provide you information you requested.
General Provisions
When you are sending a request, you provide us with the following types of Personal Data: (i) Personal Data you give us; (ii) Personal Data we collect automatically in the process of the Website’s use.
The Website does not contain any links to other third-party websites or apps that may collect Personal Data about you, including through cookies or other technologies.
Personal Data you give us
You provide us your name and email address. We may also ask you to answer some questions relating to your request.
You may also want to share some sensitive data. By doing so you consent to such data being processed to the degree necessary for the request’s answer.
Personal Data Sharing
Sometimes we transfer user data to affiliates and partners, service providers, and third parties. We make sure that this process is safe. Here are those with whom we can partially share the data:
a) Partners and service providers. To maintain the Website, we engage trusted and reliable partners and suppliers. This includes customer support. Please check the sections below to find out specifically what recipients we may share your data with.
b) Third parties. After removing identification data such as name and e-mail, and combining the information received with similar information from other users, we may use, license and share the aggregated anonymized data (in such cases the data is always anonymized first). In the event of business reorganization, we may transfer user information as part of a sale, merger, or preparation for any of these events. In any case, we will bind the recipients to adopt adequate measures if personal data is involved.
c) State, regulatory and law enforcement authorities. We can transmit information only on the grounds stipulated by the law in response to official requests, in order to comply with the requirements of the applicable law. This is done to detect, investigate, prevent and eliminate cases of fraud and other illegal actions related to security, as well as to prevent harm to the property or health of users of the Website, members of the public, employees of the Neuralab Tech Solutions or third parties. The information may be transmitted to State bodies and for the protection of the legitimate rights or property.
Recipients we may share your data with may include, for example, cloud storage providers.
In addition, we may transfer aggregated, anonymized or pseudonymized information that cannot be used to identify a specific person by third parties, including the types of third parties listed above, for the purpose of performing or participating in statistical research and/or reports.
We work with the data of our users all over the world and can transfer this data to other countries, inter alia, for the purposes of enhancing and updating the Website and our affiliates providers. Such transfers can also take place within the framework of our research and our affiliates perform.
Regardless of the nature of such transfers, they will only be performed on legal grounds in a secure way. Before such a transfer, we will bind the recipients to adopt adequate measures in case it’s required by the law.
We may also transfer your personal data to countries outside the European Economic Area ("EEA") and the United Arab Emirates ("UAE"). Including countries which have different data protection standards to those which apply in the EEA and the UAE.
If this should happen, special safeguards are foreseen to ensure that the protection travels with the data. These safeguards include entering into a contract incorporating the standard data protection clauses adopted by the Commission ("standard contractual clauses") or adopting any of the other instruments set out in the GDPR.
In some cases, for the purposes of the Website’s development, its work’s optimization and enhancing its functionality, we can share some of your personal data with our partners, vendors and/or other third parties.
We guarantee that for the purposes of ensuring your personal data’s confidentiality and their processing’s safety, such processing will only be carried out in accordance with the applicable legislation.
Other than the provisions above in case such transferring is partially or entirely carried out in states not ensuring an adequate level of personal data protection from the perspective of applicable legislation, such transferring shall only be performed in accordance with all the provisions of the law and only in case there are applicable and solid legal grounds.
We take appropriate security, administrative and technical measures to protect any Personal Data you provide regarding the collection, storage and processing of Personal Data, as well as security measures to protect your Personal Data against unauthorized access, modification, disclosure or destruction.
Personal Data is safeguarded from unauthorized access and unlawful processing or disclosure, as well as accidental loss, modification or destruction, through state-of-the-art technical and organizational measures. These are adjusted and updated continuously paired with technical developments and organizational changes. Additionally, Personal Data protection audits and other control measures are carried out on a regular basis. While we take reasonable precautions against possible security breaches, member database and records no service or internet transmission is completely secure and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your personal data safe and to log out of your account after use. If you or another service provider that you use suffer a data breach and you have used the same credentials with that service provider as you have with us, your personal data may be compromised. If that happens, please report it to privacy@neuralab.com.
We will store your personal data for as long as it is reasonably necessary for achieving the purposes set forth in this Privacy Policy. We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
With regard to the processing of your personal data, and to the extent the legal requirements applicable are met, you have the rights described below, under the terms of articles 15 to 21 of the General Data Protection Regulation.
Right to access
You have the right to obtain from the controller confirmation as to whether or not personal data are being processed by us, and, where that is the case, access to the personal data and the following information: (i) the purposes of the processing; (ii) the categories of personal data concerned; (iii) the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations; (iv) where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period; (v) the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing; (vi) the right to lodge a complaint with a supervisory authority; (vii) the existence of automated decision-making, including profiling, and meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
Right to rectification
If you consider your personal data are inaccurate or incomplete, you have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her.
Your right to rectification only applies to the personal data you have provided to us and not to data resulting from ours actions (e.g. performance reviews).
Right to erasure
To the extent legally admissible, you have the right to obtain from us the erasure of your personal data without undue delay and we shall have the obligation to erase personal data without undue delay where one of the following grounds applies: (i) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; (ii) you have withdrawn consent on which the processing is based according to point (a) of Article 6(1) GDPR, or point (a) of Article 9(2) GDPR, and where there is no other legal ground for the processing; (iii) you have objected to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate grounds for the processing, or you have objected to the processing pursuant to Article 21(2) GDPR; (iv) the personal data have been unlawfully processed (v) the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the Neuralab Tech Solutions is subject; (vi) the personal data have been collected in relation to the offer of information society services.
Right to erasure does not apply if the processing is (i) for exercising the right of freedom of expression and information; (ii) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; (iii) for reasons of public interest in the area of public health in accordance with points (h) and (i) of Article 9(2) GDPR as well as Article 9(3) GDPR; (iv) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) GDPR in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or (v) for the establishment, exercise or defence of legal claims. After the exercise of the right of erasure in the terms legally admissible your personal data will be deleted.
Right to restriction of processing
You shall have the right to obtain from the controller restriction of processing where one of the following applies: (i) the accuracy of the personal data is contested, for a period enabling the controller to verify the accuracy of the personal data; (ii) the processing is unlawful and you have opposed to the erasure of the personal data and have requested the restriction of their use instead; (iii) the controller no longer needs the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims; (iv) you have objected to processing pursuant to Article 21(1) pending the verification whether the legitimate grounds of the controller override yours.
Right to data portability
You have the right to receive your personal data provided by you, in a structured format, in common use and automatic reading. You also have the right to ask us to transmit this data to another controller, as long as this is technically possible, where applicable under Article 20 GDPR.
Right to object
You shall have the right to object, on grounds relating to your particular situation, at any time to processing of personal data which is based on point (e) or (f) of Article 6(1), including profiling based on those provisions. We shall no longer process the personal data unless it demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.
Right to lodge complaints with the supervisory authority
You have the right to file complaints with the competent supervisory authority regarding matters related to the processing of your personal data.
The minimum age of the Website’s users must be at least 18 years. The Company will not knowingly collect Personal Data from individuals under this age.
We have the right, at our discretion, to update or amend this Policy at any time. Should any material changes to this Privacy Policy happen, you will be notified by available means and will have an opportunity to review the revised Privacy Policy. By continuing to access or use the Website after those changes become effective, you agree to be bound by the revised Privacy Policy.
This Policy may from time to time be translated into other languages. In the event of any contradictions between the English version of this Policy and its version in any other language, the English version will prevail.
Should you have any requestions regarding this Policy in general or any personal data processing procedure we carry out, please don’t hesitate to reach out to us via privacy@neuralab.com.